Refund Policy

This Refund Policy outlines the terms and conditions governing refunds for the use of WYO Pte. Ltd.’s F&B QR code ordering and online group-buy vouchers. By using our services, you agree to comply with these terms.

1. No Refunds: WYO Pte. Ltd. does not offer refunds for any purchases made through our F&B QR code ordering or online group-buy voucher services. Once a purchase is completed, it is considered final and non-refundable.

2. Cancellation of Accounts: If you decide to cancel your account with WYO Pte. Ltd., you may do so at any time. However, no refunds will be provided for any unused portion of your subscription or for any remaining balance on online group-buy vouchers.

3. Fees and Taxes: All fees charged for the use of our services are non-refundable. This includes subscription fees, transaction fees, and any other charges associated with using our platform. Any taxes applicable to your purchases are your responsibility.

4. Plan Limits and Reasonable Use: WYO Pte. Ltd. offers various subscription plans with different features and usage limits. It is your responsibility to choose a plan that meets your needs. We reserve the right to impose limits on your usage of our services if we determine
that your usage is not fair or reasonable.

5. No Malicious or Illegal Use: You agree not to use our services for any unlawful or fraudulent purposes. Any misuse of our platform may result in the suspension or termination of your account, without eligibility for a refund.

6. Intellectual Property: WYO Pte. Ltd. retains ownership of all intellectual property associated with our services. You are granted a limited license to use our platform for internal business purposes only. Any unauthorized use of our intellectual property is strictly prohibited.

7. Data Protection: You are responsible for complying with all applicable data protection laws when using our services. We will securely delete any data submitted by you upon the expiry or termination of your account, unless required by law to retain it.

8. Disputes: In the event of a dispute regarding our refund policy, we encourage both parties to attempt to resolve the issue amicably. If resolution cannot be reached, the dispute may be referred to mediation or arbitration in accordance with the terms outlined in our general terms and conditions.

9. General: This refund policy is part of our overall terms and conditions and is subject to change at any time. It is your responsibility to review this policy periodically for any updates or changes.

By using our services, you acknowledge that you have read, understood, and agree to abide by the terms of this refund policy. If you have any questions or concerns, please contact us at info@wyocrm.com.